You have made me a bit nervous. I’ve just handed over a laptop, that yes I paid way too much for, and that their IT Tech screwed up, so it has to go from BC to Montreal for repair … I wonder how long it’ll take to get it back? And in what shape it’ll be in when it does come back?

In the meantime I’m considering a fraud charge against them for illegally taking money out of my bank account?

KEEP WRITING …. VICTORIA, BC

Seems like you got a pretty good deal getting a free laptop too. I’m just glad that this Easyhome issue you were having at the one on Paul St. in Moncton is finally resolved. Waiting a full year for this is beyond belief. I guess my email I sent to Easyhome did open their eyes like you said and they finally took necessary action to make things right.

I’m sure we’ll talk another time at any business events held in Moncton. In the meantime I’ll leave you wondering on my identity and hope you enjoy your new dishwasher and laptop from Easyhome that was long overdue.

Sincerely,

Moncton Blogger

I was looking up the phone number for Easyhome in Moncton on Paul St. using the Google Search Engine and I found this article. I use to have the phone number for Easyhome on Paul St. memorized ( 858-0822 ) as I called them enough, I was a frequent caller.

Anyways I started reading this blog post only to be shocked that this is my dishwasher you were talking about. I remember going to that business seminar and talking to a few people about this issue I was having with Easyhome in Moncton on Paul St. Well the reason why I was trying to call them is that last week I received a call from Trevor the Regional Manager for Easyhome saying that they are going to bring me a brand new dishwasher and apologized for the inconvenience and said that this was unacceptable. I completely agreed as it has been a full year now since they took my dishwasher. I was kind of shocked as to why he was calling me out of the blue but now I see why with this article on Moncton Blogger.

Long story short, they delivered my brand new dishwasher (still in the box) today. Finally!!! Despite the frustration with Easyhome and especially the wife, our complaint has finally been resolved. I ended up getting a brand new dishwasher for the wait and inconvenience and about 3 months ago they gave me a free Durabook Laptop after complaining to them for a while. Since I wasn’t getting anything resolved I had to go over people’s head high up and talked to James the Territorial Manager of EasyHome and he did something for me right away. After that I received the free laptop and my dishwasher was suppose to be fixed and delivered within a week and never happened. No phone calls or nothing until last week when Trevor called me. I strongly believe that they only called because of this article. I wonder how much longer this whole thing would have gone on.

Moncton Blogger thanks for writing this post and sending it on to Easyhome head office about my consumer complaint. I managed to get a free laptop out of the deal myself but with your article I finally think you opened their eyes as negative word of mouth about a business is never a good thing especially online as it can spread like a virus. Being a business owner myself I could never imagine doing something like this to a customer. Easyhome should remember this, without customers you have no business and it’s so easy in today’s world to go up the road to a competitor. Easyhome should value their customers and treat them with respect and be prompt on issues that occur.

Finally after a roller coaster of a ride with Easyhome in Moncton on Paul St. I have finally received my brand new dishwasher. Now I can finally move on and put this ridiculous situation behind me. I’m still shocked this took so long but not so much now really after doing some research online about Easyhome I found a website called ConsumerComplaints.com where I’ve seen other people having the same issue. Crazy as I am still shaking my head over this whole situation.

I’m glad I have my new dishwasher, my free laptop and that I’m finally done with Easyhome. I can honestly say that I do not think that they’ll ever get my business again, at least not that Easyhome location that I guarantee for sure.

Great blog Moncton Blogger! I’ll definitely stop by again and hope that you are able to help other people in Moncton. I think this is a great place where Moncton can talk. I don’t know which one of you at the business seminar own this blog but maybe we’ll talk again another day. Curious now on which of you did this actually

Thanks Moncton Blogger!